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BroadVision Marketing Blog

That Leader Knows When Conflict is Destructive or Constructive

Posted by Jaco Grobbelaa on Sun, Nov 06, 2011 @ 06:45 PM

[caption id="attachment_2508" align="alignleft" width="200" caption="Constructive Conflict Resolution"] [/caption]

Just because conflict happens, doesn’t mean that it is always a bad thing. That Leader will know whether the conflict is destructive or is constructive.

How do you tell when a conflict is destructive?

That Leader will know that a conflict is destructive when the team is supposed to be working on goal setting and instead wind up in the middle of an argument that takes attention away from the purpose of the meeting. If someone is having a problem and decides that the meeting is the place to air it, That Leader needs to take control of the meeting back, offer to meet with the argumentative person later and return to the topic.

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Topics: Marketing strategy, Leadership, Business, blog, Teamwork, Team, Team leader, Goal setting, Organizational conflict, Conflict resolution, team member

How That Leader Deals With Conflict

Posted by Jaco Grobbelaa on Fri, Nov 04, 2011 @ 06:26 PM

[caption id="attachment_2491" align="alignleft" width="200" caption="Team Conflict"] [/caption]

Conflict happens.

It happens when individuals or groups are not getting what they need or want and are seeking their own interests. Like a child, sometimes a person is not even aware of the need and unconsciously acts out. Then there are the people who are very aware of what they want and actively work at getting it. It is That Leader’s task to get conflict resolved as quickly as possible for the good of the team.

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Topics: Leadership, Business, Communication, Team leader, Decision making, Conflict resolution, Controversy, taem members

Conflict Happens—How That Leader Spots It

Posted by Jaco Grobbelaa on Tue, Nov 01, 2011 @ 08:36 PM

[caption id="attachment_2499" align="alignleft" width="200" caption="Team Member Disrupting a Meeting"] [/caption]

Every project, every team and every team leader on all levels are going to come in contact with conflict. What That Leader needs to learn is how to spot it in others in order to minimize, divert or resolve it as soon as possible.

What are some conflict indicators?

Probably the most obvious indication is body language. If the team member is unhappy about something, his body language will be guarded, turned from the leader, he will have minimal eye contact with the leader and even show micro-expressions of mocking or frowning. A leader in the midst of conflict will show the same either to his up-line team or to his team members.  That Leader will study body language in order to become conscious of the meanings of what he sees, but even an uninformed leader will subconsciously be aware of the signs and know there is a problem, even if he is only aware of it in his gut.

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Topics: Social Media, Facebook, Leadership, Twitter, YouTube, Teamwork, Team, Team leader, Team conflict, Conflict resolution, Controversy, team member

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