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BroadVision Marketing Blog


Posted by Jaco Grobbelaa on Thu, Jun 16, 2011 @ 11:50 PM

[caption id="" align="alignleft" width="178" caption="Mobile Internet Capability"]Two phones with mobile internet capability dis...[/caption]

Anything new winds up with an abbreviated name. Electronic mail became email. The latest abbreviation is m-commerce. Can you guess what that stands for?

If you guessed mobile commerce, you are on top of things. There are going to be more smart phones sold this year than computers. For one thing they are much cheaper if you take a phone carrier’s deal. They get you onto the internet. Finally smart business men are using m-commerce to make the sale so you can shop online.

Let’s look at this in terms of exact numbers. More than 200 million people worldwide access Facebook through their mobile devices, and people who do this are twice as likely to be active on Facebook than non-mobile users. Mobile/social apps like Foursquare and shopkick are catching on. It appears that social media and mobile tech may be a good match.

For example, Tee shirt e-retailer (another abbreviation) Threadless creates shirts based on designs voted on by Threadless community members. In other words you get to vote for your favorite design and your design might win. Threadless is working to capitalize on the m-commerce trend by launching a mobile-optimized version of its website.

M-commerce not only makes browsing, searching and buying easier, it also encourages people rating the tees, sharing designs and blogging. The products at Threadless are driven by the community of customers, who not only buy the tees, but can design their own and offer them for sale on the site. Customers can rate the tees and share product pages by way of built-in links to various social media.

Threadless runs a banner across the top of every page of the m-commerce site that says, “We’re mobile now! Shop on your fancy phone and get 20% off.”

They say that having a mobile-optimized site in the face of increasing traffic from devices running on different mobile operating system reduces bounce rates and speed page load times.

What exactly is a bounce? A visitor “bounces” when he arrives on a page on a site and then immediately leaves. Non-optimized sites are ones where the image refuses to download. This is considered one of a number of content errors. Another has to do with how long it takes the page to load. If it takes too long, the customer is going to leave the site and go elsewhere. Content errors can have a negative impact on site performance.  People can’t buy from a page that will not load on their smart phone, whatever kind it is.

Some of these problems exist on the internet, but have become more obvious on the different platforms of smartphones. All this is a part of the new word and new world of m-commerce.

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Topics: Mobile commerce, Mobile device, Foursquare, m-commerce, Facebook, mobile marketing, Social Media, Marketing Principles, Twitter, smartphone

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